We understand that that there could be situations where you might want to return your purchase and we would be happy to facilitate the same as explained below. Please make sure that the returned item(s) is/are in an unused state along with all the product tags and labels intact.
But I opened the seal. Will you take it back?
NO we will NOT take back a purchase if you’ve opened the seal.
What do I do? I received a broken/damaged item.
We will take back the broken/damaged product and replace it with a new one. Please send us an email to firstname.lastname@example.org with a picture of the broken/damaged product.
Who will bear the postal charges for goods returned?
If the goods are returned because of any product damage, StatMo will replace the product and bear the cost of return shipment. If the goods are returned because of personal choice changes – e.g. if you ordered a pack of 6 pens, but you now want a pack of 12 and wish to exchange it – StatMo.in would still exchange the item, but the return shipment cost would be borne by you.
If you have a query that is not covered here, please write to us at email@example.com